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Regular or Temporary:

Language Fluency: English (Required)

Work Shift:

Please review the following job description:

For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)

This position is office-centric 5 days a week in one of our Truist hub locations.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for highly complex issues.
2. In this capacity, oversees others who perform programming and debugging activities.
3. Responds to issues in a timely manner by receiving and investigating incidents or service tickets.
4. Provides technical consultation on extremely challenging or unusual situations.
5. May lead large, complex projects related to improving processes or support capabilities.
6. May engage and mange external vendors.
7. Interprets internal/external business challenges and recommends best practices.
8. Uses sophisticated analytical thought to exercise judgment and identify innovative solutions.
9. Mentors less experienced teammates to build technical expertise.
10. May have people management responsibilities.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree and eight years of experience in development or production support or an equivalent combination of education and work experience.
2. Deep specialized and/or broad functional knowledge.
3. Sound understanding of business and organizational strategies and processes.
4. Ability to interpret internal and external business challenges and recommend best practices.
5. Ability to lead complex projects.
6. Sophisticated analytical skills and the ability to solve complex technical and business problems.
7. Ability to influence others at senior levels to adopt a new perspective.

Preferred Qualifications:

Masters degree in Computer Science, Engineering, Data Science, or related field, with 10+ years of experience buildingcloud nativeplatforms, automation frameworks, or distributed systems at enterprise scale.

Strong hands-on programming experiencein:

• Java(core platform services, integration frameworks)

• Python(automation, orchestration, agentic workflows)

• Node.js/TypeScript(API gateways, developer-facing services, UI integration)

Expertisein modern API design & interoperability standards, including:

• Designing and documentingRESTfulandgRPCAPIs usingOpenAPI/Swaggerandprotobuf

• Consistent versioning, backward compatibility, and contract governance

• Authentication/authorization patterns (OAuth2.1/OIDC, JWT), policy enforcement (RBAC/ABAC), rate limiting, quotas, andzerotrustboundaries

• Strong API hygiene: idempotency, request validation, pagination, content negotiation, and RFC 7807 error standards

Advanced data access and persistence experience, including:

• Relational databases (PostgreSQL, MySQL, SQL Server) and NoSQL systems (MongoDB, DynamoDB, Cosmos DB)

• Schema migration tooling (Flyway, Liquibase)

• Transaction modeling, indexing strategies, read/write separation, query optimization

• Distributed caching patterns withRedis/Memcached(readthrough, writethrough/behind,cacheaside, TTL strategy, stampede prevention)

Deepexpertisein messaging, streaming, and integration patterns, including:

• Kafka, RabbitMQ, SQS/SNS, Azure Service Bus

• Event-driven architecture, Sagas, Outbox patterns,DebeziumCDC

• Schema governance using Schema Registry / Avro

• Semantic delivery guarantees (exactly-once, at-least-once)

Platform-grade resiliency & reliability engineering, including:

• Timeouts, retries (jittered backoff), circuit breakers, bulkheads, hedging, load shedding

• Libraries and mesh capabilities: Resilience4j, Polly, Envoy

• Multi-AZ/region patterns, graceful degradation, compensation workflows

• Defining SLIs/SLOs, contributing to error budgets, performing chaos testing/fault injection

Cloud, runtime, and platform orchestration expertise, including:

• OpenShift, Kubernetes, and container-native service design

• AWSevent-driven and serverless patterns (Lambda,EventBridge, SNS/SQS)

• Multi-tenant platform architectures and service meshdriven interoperability

Deep observability, telemetry, and operational analytics, including:

• Structured logging with correlation/trace IDs and PII-safe filtering

• Full-stack instrumentation withOpenTelemetry(metrics, traces, logs)

• Metrics pipelines using Prometheus/Grafana and RED/USE methodology

• SplunkandDynatracefor distributed tracing, APM, log analytics, dashboards, alerting, and service health visualization

• SLO-driven operational dashboards and runbooks

Comprehensive automated testingexpertise, including:

• Unit, integration (Testcontainers), contract (Pact), functional/UI (Playwright/Cypress)

• Mutation testing (PIT, Stryker)

• Performance testing (k6, Gatling, Locust)

• Security scanning (SAST/DAST/dependency scanning)

• Smoke/canary testing and deterministic CI pipelines

• Test data management (seeded data, anonymized snapshots)

Modernfrontendengineering experience(preferred but notrequired), including:

• TypeScript and React (preferred), Angular, or Vue

• State management (Redux,Zustand,NgRx,Pinia)

• OAuth2.1/OIDC/PKCE flows and secure client-side API consumption

• Performance best practices: code splitting, lazy loading, Lighthouse budgets, WCAG 2.2 AA accessibility

• Componentlibraries (Storybook) and visual regression testing

Ability tooperateas a platform engineer and interoperability architect, collaborating across platform, product, and security domains to define reusable abstractions, integration standards, and platform-led delivery patterns.

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting
Frequently (25% - 50% of the time)
Lifting
Up to 25 lbs.
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Up to 25%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truists generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truists defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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