Clinical Administrator (Remote Iowa) - Job Listing

Essential Duties and Responsibilities:
- Research and resolve discrepancies with provider documents.
- Review information keyed into the system to verify the accuracy of data.
- Monitor data/image quality of scanned documents.
- Follow established policies and procedures for index and imaging without deviation.
- Maintain confidentiality and security of relevant information.

- Responsible for assigning and coordinating referrals for contract work to appropriate parties

- Provide customer support to internal and external customer

- Computer data entry

- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.

- Complete assignments within established compliance standards and timelines

- Monitor multiple work queues daily to ensure cases move quickly through each process stage.

- Identify and resolve data errors

- Performs other related duties as assigned.

Minimum Requirements

- High school diploma, GED, or equivalent required.

- 0-2 years of relevant experience required.

- At least 1 year of healthcare customer service experience

- Proficient in Microsoft Office Suite

- Excellent written and verbal communication skills

- Strong interpersonal and customer service skills

- Strong organizational skills with attention to detail

- Ability to work in a fast-paced environment

- Ability to work independently

Preferred requirements

- 2 years of healthcare customer service experience

- Previous experience scheduling and coordinating assessments

- Clinical administrative support experience

- Experience working in a call center environment

Home Office Requirements:

- Maximus provides company-issued computer equipment

- Reliable high-speed internet service

- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity

- Minimum 5 Mpbs upload speeds

- Private and secure workspace

#ClinicalServices #LI-Remote

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at applicantaccom@maximus.com.