Job Specific Minimum Requirements:
- Bachelor's degree in IT, Computer Science, or equivalent experience in lieu of degree.
- 0-3 years of experience in IT systems or endpoint management.
- Hands-on experience with MECM/SCCM (lab or production).
- Familiarity with Windows OS deployment concepts.
Must have skills/knowledge:
MECM / SCCM — Core Requirement
- OS Deployment (OSD) and task sequence creation.
- Driver package management.
- Application and software packaging.
- Collection and boundary management.
- OS reference image creation.
- Boot image management (WinPE).
- MECM console administration.
Microsoft Intune — Entry-Level
- Device enrollment and management.
- Configuration profiles and policies.
- Compliance policies.
- App deployment via Intune.
- Azure AD / Entra ID basics.
- Basic MDM concepts
Windows Autopilot — Entry-Level
- Autopilot deployment profiles.
- Device registration and hardware hash.
- User-driven and self-deploying modes.
- Enrollment Status Page (ESP) configuration.
- OOBE customization basics.
Support & General Skills
- Windows 10/11 enterprise administration.
- Active Directory fundamentals.
- Group Policy (GPO) basics.
- PowerShell scripting (basic).
- Networking basics (DNS, DHCP, TCP/IP).
- BIOS/UEFI and Secure Boot knowledge.
- Strong documentation habits.
- Troubleshooting and root cause analysis.
Preferred Experience:
- CompTIA A+, Network+, or Security+.
- Microsoft MD-102 (Endpoint Administrator) in progress or completed.
- Exposure to Intune or Autopilot in any capacity.
- Experience in a corporate or enterprise IT environment.