ConvergeCONSUMER - Commercial Lead (AVP) - Innovation_Delivery_Transformation
The Team
The Innovation & Delivery Transformation (I&DT) team is building the future of Deloitte's business. The team is responsible for identifying, nurturing, scaling, and winning in new markets through new capabilities. Rather than relying on what the firm has historically done, I&DT looks ahead and invests in areas where growth is expected three, five, and ten years into the future.
A core focus of the team is ConvergeCONSUMER, Deloitte's Decision OS for the modern consumer business. ConvergeCONSUMER enables consumer-oriented organizations across Retail, Grocery and Convenience, CPG, Restaurants, Sports, and Wholesale Distribution to make faster, more precise, and more customer-obsessed decisions. The platform combines proprietary data assets, advanced analytics, and AI-driven decision intelligence to support repeatable, scalable decisions across pricing, promotions, assortment, forecasting, inventory, customer growth, and operational performance.
The I&DT team collaborates closely with Industries, Offering Portfolios, Growth, and Delivery Transformation to curate and scale the ConvergeCONSUMER portfolio, drive Strategic Growth Offerings, and translate differentiated product capabilities into compelling client outcomes. The team also plays a central role in incubating next-generation technologies through Deloitte's Technology Offices and leading the firm's Tech Talent Transformation. Innovation & Delivery Transformation is part of Deloitte Consulting Services and brings an engineering-, product-, and platform-oriented mindset to everything it does. The team helps Deloitte organize for rapid innovation, expand how technology is built and commercialized, and support clients as they navigate disruption in an increasingly data- and AI-driven consumer economy.
Recruiting for this role ends on 03/27/2026.
Work you'll do
As the day-to-day commercial lead for ConvergeCONSUMER, you will drive both external market activation and internal Deloitte activation of Deloitte's consumer data and decisioning platform by shaping the market-facing sales narrative, enabling Deloitte sales teams including Principals and Managing Directors, and translating product capabilities into clear and compelling client value propositions.
- Serve as the day-to-day commercial lead for ConvergeCONSUMER, reporting directly to the ConvergeCONSUMER Chief Commercial Officer and owning execution across priority growth and activation initiatives.
- Serve as the primary point of connection across go-to-market, delivery, and product teams to ensure the ConvergeCONSUMER narrative is consistent, differentiated, and aligned to client business challenges.
- Develop and communicate proof-of-value stories.
- Partner with Product, Engineering, and Data Science teams to define and design high-impact product marketing and sales enablement materials.
- Find, secure and direct talent internally or externally to produce compelling content like product demos, PowerPoint overviews, and other sales collateral.
- Collaborate with Partners, Market Makers, Product Leads, and Pursuit Teams to align offerings with priority client opportunities and growth agendas.
- Coach and support team members on effective client engagement and market maker interactions.
- Increase Offering Portfolio, Industry, and field awareness of ConvergeCONSUMER product capabilities and differentiation through targeted enablement efforts.
- Capture field insights, client feedback, and market learnings and feed them into ongoing product and offering improvement cycles.
The successful candidate will possess
- Advanced proficiency in PowerPoint, with experience creating executive-level and client-facing presentations.
- Strong organizational and prioritization skills, with experience managing multiple workstreams simultaneously.
- Demonstrated interest in developing deep expertise in ConvergeCONSUMER products or prior experience working with Converge or similar data, analytics, software or AI platforms.
- Demonstrated willingness and ability to contribute to both strategic planning and hands-on execution.
- Prior experience in Product Marketing at a software or cloud provider.
- Prior experience supporting Consumer industry clients or sectors, including Retail, CPG, Grocery, or Restaurants.
- Demonstrated commercial experience with technology products or platforms, including product marketing, go-to-market strategy, sales enablement, pricing and packaging, or commercialization of analytics, data, or AI-driven products.
- Familiarity with enterprise systems and platforms such as SAP, Salesforce, and supply chain, merchandising, or marketing technology platforms.
- Demonstrated track record of client leadership, pursuit support, and business case development for large-scale transformation initiatives.
Required Qualifications
- 8+ years of professional experience in solution delivery, product commercialization, go-to-market, or related roles within enterprise software, analytics platforms, or management consulting.
- Bachelor's degree required, or equivalent professional experience defined as an additional 6+ years of relevant work experience in lieu of a degree.
- 8+ years of demonstrated ability to operate effectively across both business and technical audiences, including senior executives, Partners, product leaders, and engineers.
- 8+ years of proven communication and storytelling skills, including experience presenting to executive audiences and structuring complex ideas into clear, actionable narratives.
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
The wage range for this roletakes into accountthe wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $158,900-292,900.
You may also be eligible toparticipatein a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends onvarious factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
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