Specialist II, Financial Aid
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<dt><h2>Class Description</h2></dt>
<dd><p><span style="color: rgba(0, 0, 0, 1); font-style: normal; text-indent: 0">The purpose of this class is to perform skilled administrative work through the performance of numerous tasks associated with the delivery of financial aid. </span></p></dd>
<dt><h2>Minimum Requirements</h2></dt>
<dd><p><span style="color: rgba(0, 0, 0, 1); font-style: normal; text-indent: 0;">High school diploma/GED and five years related financial aid experience which includes; data entry, cataloging, editing, customer service, research and providing administrative support. experience working in an academic environment or Associate’s Degree and three years related financial aid experience working in academic environment preferred.</span><br><br></p><p style="margin: 0px 0px 0px 0.25in; color: inherit; font-style: normal; text-align: start; text-indent: 0px;" data-pasted="true"><strong style=" font-weight: 700;"><span style=" color: inherit;">Compensation within the posted range is determined by a candidate's education level and/or years of experience in the field. Generally, employees are hired in the lower third of the scale</span></strong><span style=" color: inherit;">. </span></p><div style="color: inherit; font-style: normal; text-indent: 0px; text-align: center;"><span style=" color: inherit;"><strong style=" font-weight: 700;">For Best Consideration Please Apply By: February 8, 2026</strong></span></div><br><br></dd>
<dt><h2>Class Specific Essential Duties</h2></dt>
<dd><p><span style="color: rgba(0, 0, 0, 1); font-style: normal; text-indent: 0">1. Respond to student inquiries relating to financial aid.</span><br><span style="color: rgba(0, 0, 0, 1); font-style: normal; text-indent: 0">2. Investigate and resolve student concerns.</span><br><span style="color: rgba(0, 0, 0, 1); font-style: normal; text-indent: 0">3. Develop and manage appropriate databases.</span><br><span style="color: rgba(0, 0, 0, 1); font-style: normal; text-indent: 0">4. Maintain current knowledge of financial aid regulations and federal tax law.</span></p></dd>
<dt><h2>Position Specific Essential Duties</h2></dt>
<dd><p></p><ol style="margin-left: 10.25px; margin-bottom: 3pt"><li><span style="color: inherit">Draft letters, memos, and other documents and correspondence.</span></li><li><span style="color: inherit">Prepare reports and other documents for external agencies.</span></li><li>Develop Spreadsheets to enter and track data.</li><li>Understand and communicate extensive financial aid processes and regulations to students and families.</li><li>Process and manage Continuing Education (CE) financial aid scholarship program data in CCBC systems.</li><li>Conduct verifications in order to facilitate the accurate student data necessary to process financial aid.</li><li>Provide logistical support in the processing of CE <s> </s>financial aid<s> </s>applications. </li><li>Process audit reports, research and analyze the data, and provide detailed information and logistical support upon request.</li><li>Collaborate with other departments in outreach activities.</li><li>Assist specialized populations to complete the FAFSA in a timely and accurate manner in order to facilitate the correct financial aid award.</li><li>Provide guidance to front counter staff with student issues including, but not limited to, financial aid process. </li><li><span style="color: inherit">Review and assist with processing of high-level reports.</span></li></ol></dd>
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